Company Interview / Can tech close the skills gap?

Mark Orttung from Projectworks states that technology and AI can play a crucial role in narrowing the skills gap within the consulting industry. Orttung emphasises Projectworks' ability to provide small and mid-market consultancies such as architects, engineers, and technology consultants with real-time project insights, streamlined resourcing, and automated back-office functions. He highlights that their platform allows companies to focus on value-adding work rather than administrative tasks, particularly as industries face both short-term downturns and the prospect of new large projects.

Orttung asserts that integrating AI into workflows does not replace experts in fields like engineering and architecture. Instead, it enhances their productivity, allowing businesses to achieve greater output with limited skilled personnel and helping to address challenges like Australia’s national housing crisis. Projectworks’ technology aims to equip firms to manage their budgets effectively while preparing to scale as demand for large projects rises.

Reflecting on industry challenges, Orttung shares that open communication about difficulties faced within a team leads to more creative problem-solving and cohesive action. He also points out that resolving issues with underperforming hires involves transparent conversations and, where needed, helping them transition to roles better aligned with their goals.