Company Interview / Swoop-ing in on a bigger piece of the pie

Alex West, CEO of Swoop (ASX: SWP) notes a 5% revenue rise and a positive $100,000 profit for the first half.

A three-year agreement boosts annual revenue by $10M. Recurring revenue grows 17%, with a 24% compound annual growth rate over three years, signalling strong business momentum.

Alex highlights Swoop's success in a competitive market, doubling its NBN market share. Customer service focus earns a top rank in ISP reviews and a product review award. The company pursues growth through acquisitions, signalling interest in similar businesses and residential infrastructure.

Funding stands at $15.5M, supporting both organic growth and potential acquisitions. Alex discusses leveraging automation and AI for better customer service. He sees a massive growth opportunity in Swoop's 0.6% NBN market share and remains optimistic about future developments.