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Medibank's CEO David Koczkar shares the company's growth outlook, citing strong non-resident health insurance driving profit.
The first half sees a 14% profit increase, with a focus on investing in health transitions and customer care.The insurer said it will return another $160 million to customers as part of its pandemic give-back program, with Medibank customers to each receive at least $50 with some eligible for as much as $255. The give-back program is based on a commitment from Medibank that it would not profit from the pandemic when customers’ capacity to use their private health cover was curtailed.
Medibank eyes growth in both resident and non-resident sectors, leveraging investments in health solutions to capture market share and customer loyalty.